Terms & Conditions

Welcome to FixAVShop. By accessing or making a purchase from our website (https://fixavshop.com), you agree to the following Terms & Conditions. Please read them carefully before using our services.


1. General Information

FixAVShop is an online store that sells digital antivirus activation keys and related software licences.
By using our website, you confirm that you are at least 18 years old and legally capable of entering into a binding agreement.


2. Digital Products & Delivery

  • All products sold on FixAVShop are digital licence keys.

  • No physical products are shipped.

  • Keys are delivered instantly or within a few minutes to the email address provided at checkout.

  • Delivery delays may occur due to email provider issues or payment verification delays.


3. Product Accuracy

We make every effort to ensure product descriptions, prices, and details are accurate. However:

  • We reserve the right to correct errors or update information at any time.

  • Prices may change without prior notice.


4. Licensing

All antivirus keys sold are genuine OEM/Retail licences.
Each licence is valid for the duration and number of devices mentioned on the product page.


5. Refund & Replacement Policy

Because we sell digital goods, refunds are subject to specific conditions:

You are eligible for a refund or replacement if:

  • Your key does not activate, and our support team is unable to resolve the issue.

  • You received an incorrect product by mistake.

Refunds will not be provided if:

  • You purchased the wrong product by accident.

  • Your device does not meet the software requirements.

  • You changed your mind after the key was delivered.

Full details are provided in our Refund Policy page.


6. Customer Responsibilities

By purchasing from FixAVShop, you agree that:

  • The email entered during checkout is accurate and accessible.

  • You will follow official installation and activation steps.

  • You will not misuse, resell, or illegally distribute any licence keys.


7. Account & Security

If you create an account:

  • You are responsible for keeping your login information secure.

  • Notify us immediately if you suspect unauthorized access.


8. Payment Policy

We accept multiple secure payment methods.
Payments must be successfully processed before delivery.
Fraudulent transactions will result in order cancellation and potential legal action.


9. Limitation of Liability

FixAVShop is not responsible for:

  • Software performance issues caused by your device or operating system

  • Data loss due to viruses, system crashes, or improper installation

  • The misuse of licence keys after delivery

To the maximum extent permitted by law, FixAVShop’s liability is limited to the amount paid for the purchased product.


10. Privacy Policy

Your personal information is used only to process orders, provide support, and improve our service.
We do not sell or share your data with third parties.
For full details, please refer to our Privacy Policy.


11. Prohibited Activities

When using our website, you agree not to:

  • Engage in fraudulent purchases

  • Copy, modify, or resell our digital content without permission

  • Attempt to hack, disrupt, or exploit the website

  • Misrepresent your identity


12. Changes to Terms

FixAVShop reserves the right to update or modify these Terms & Conditions at any time.
Changes will be posted on this page with an updated date.


13. Contact Information

If you have questions about these Terms & Conditions, contact us:

FixAVShop Support Team
📧 [email protected]
📞 +1 (415) 789-2034
🏢 2251 Mission Street, Suite 210, San Francisco, CA 94110, United States


14. Acceptance of Terms

By using this website or purchasing a product from FixAVShop, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

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