Thank you for choosing FixAVShop.
This Payment Policy explains how payments are processed when you purchase digital antivirus keys from our website.


1. Accepted Payment Methods

FixAVShop accepts the following secure payment methods:

  • Credit/Debit Cards (Visa, MasterCard, etc.)

  • PayPal (if enabled)

  • Wallets or local payment gateways (if available)

All payments are processed through secure, PCI-compliant payment providers.


2. Payment Security

Your payment information is protected through:

  • SSL encryption

  • Secure checkout pages

  • Trusted third-party payment gateways

We do not store or access your full credit/debit card details at any point.


3. Payment Confirmation

Once your payment is successfully processed:

  • You will receive an order confirmation email

  • Your digital activation key will be delivered instantly or within minutes

  • A receipt will be sent to your registered email address

If you do not receive confirmation within 10–15 minutes, please check your spam/junk folder.


4. Verification Process

In rare cases, orders may require additional verification due to:

  • High-value purchases

  • Unusual transaction patterns

  • Payment gateway security checks

If verification is required, your delivery may be temporarily delayed.


5. Failed or Declined Payments

Your order will not be delivered if:

  • Your payment is declined

  • Your bank blocks the transaction

  • The payment gateway detects a security risk

Please contact your bank or try an alternate payment method if this occurs.


6. Fraud Prevention

FixAVShop maintains strict fraud-prevention systems.
We may cancel or hold any order if:

  • Payment details appear suspicious

  • Multiple failed attempts are detected

  • The order shows signs of fraudulent activity

Fraudulent transactions may be reported to authorities and payment providers.


7. Refunds Related to Payments

Refunds are processed only according to our official Refund & Return Policy.
If eligible, refunds will be credited back to the original payment method.

Processing time may vary depending on your bank or provider (typically 5–7 business days).


8. Pricing & Currency

  • All prices on FixAVShop are listed in the currency shown on the website.

  • Taxes or processing fees (if applicable) will be displayed at checkout.

  • Prices may change without prior notice.


9. Chargebacks & Disputes

If you believe there is an error with your order:

⚠️ Please contact us first before initiating a chargeback.
Most issues can be resolved quickly through our support team.

Unlawful chargebacks for valid digital deliveries may result in:

  • Account suspension

  • Revocation of licence keys

  • Reporting to payment providers


10. Contact Information

If you have questions about payments, billing, or receipts, contact us:

📧 [email protected]
📞 +1 (415) 789-2034
🏢 2251 Mission Street, Suite 210, San Francisco, CA 94110, USA


We’re Here to Help

Our goal is to make every transaction secure, smooth, and transparent.
If you ever have questions about payments, don’t hesitate to reach out.

Disclaimer: This website is an independent service provider and is not affiliated with, endorsed by, or sponsored by NortonLifeLock Inc. Product names, logos, and trademarks are used for identification purposes only.

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